Privacy Policy

Welcome to Val's Candy – Sweets and Treats for Everyone. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our site, you agree to the terms outlined in this policy.

2. Information We Collect

We collect various types of information to provide and improve our services, including:

• Personal Information: When you make a purchase or create an account, we may collect your name, email address, phone number, shipping address, and payment information.
• Usage Data: We collect information about how you interact with our website, including IP addresses, browser types, operating systems, and pages visited.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, track user behavior, and gather analytics. You can manage cookie preferences through your browser settings.

3. How We Use Your Information

We use your information for the following purposes:

• Order Processing: To process and fulfill your orders, including managing payments, shipping, and customer support.
• Account Management: To create and manage your account, including providing you with account-related notifications and updates.
• Marketing and Promotions: To send you promotional materials, newsletters, and updates about our products and services. You can opt-out of marketing communications at any time.
• Website Improvement: To analyze and improve our website’s performance and user experience.
• Legal Compliance: To comply with legal obligations and protect our rights and interests.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors and service providers who assist us in operating our website, processing payments, and delivering orders.
• Legal Authorities: If required by law or in response to valid legal requests, we may disclose your information to law enforcement or other government authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You can access and update your account information through our website or by contacting us.
• Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in the emails or contacting us directly.
• Deletion: You may request the deletion of your personal information, subject to any legal or contractual obligations we may have.

7. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the effective date will be updated. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Val's Candy – Sweets and Treats for Everyone

Email: info@valcandys.com
Address: #107, 20353 64 ave, Langley, BC, V2Y1N5

Thank you for choosing Val's Candy. We appreciate your trust and are committed to safeguarding your privacy.

Efffective, Sept 1st 2024.