FAQ

What currency are the prices do I see in the site?
All prices are in CAD.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 1-2 processing time for your order to ship out, shipping times vary our goal is to get the order delivered asap.

Tracking numbers will be updated as soon as your order is shipped. If you don't have a tracking number after 3 business daysm, please email us at info@valscandy.com.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you! Please send us an email to info@valscandy.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.

Efffective, Sept 1st 2024.